Lost password

  1. Please create your customer account. To do so, please register your e-mail address to receive a message containing your username and password in order to log in and set up your account.
  2. Do you already have a customer account? Simply log in by entering your user name and your password to access your account.

Your customer account enables you to place an order online, track your orders, set your delivery/invoicing address preferences, consult your personal details and, if need be, to make any necessary modifications to ensure optimum customer account management.

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.

In accordance with the French Data Protection Act of January 6, 1978, you are entitled at any time to access and rectify data concerning you by contacting the Pont des Arts customer service department (contact@pontdesartsparis.fr)